Terms and Conditions

Terms and Conditions

WEBSITE DISCLAIMER: This website contains general information about health and wellness. The information is not advice, and should not be treated as such. The general information on this website is provided “as is” without any representations or warranties, express or implied. Cali Clean Labs makes no representations or warranties in relation to the health information on this website. The Company is not responsible for the content of and does not make any representations regarding the materials on, such linked third-party websites. If you decide to access or rely on information at the linked third-party website, you do so at your own risk.

TERMS: Net 15 Days on approved credit. Payment for invoices must be received within 15 days of the invoice date. Invoices over 15 days old are considered past due. A $50.00 charge will be assessed on any returned checks.

CREDIT APPLICATIONS: Cali Clean Labs reserves the right to extend or withhold lines of open account credit to any customer determined by the customer’s experience, a record of trade payments, financial condition, amount of credit needed, etc. Depending on these factors, Cali Clean Labs may require current financial information. Cali Clean Labs may also require personal guarantees and/or other security interests.
Inquiries about credit requirements should be addressed to the Credit Department, Cali Clean Labs, 20531 Plummer St, Chatsworth, CA 91311.

PAST DUE ACCOUNTS: Open account privileges may be suspended if invoices are not paid when due within published terms and subsequent orders may be held until the account balance is reduced to current status. Unusual cases of adjustment or dispute will be given individual consideration and handled accordingly. Interest will be charged on past due amounts up to the maximum legal rate. Reasonable attorneys’ fees and other collection costs will be added to collection claims. A service charge of $50.00 will be assessed on any returned check.

PAYMENTS: During the checkout process, you will be asked to enter your payment details. By completing your payment details you confirm that the credit or debit card being used is yours. All fields indicated as required must be completed. Please note that we may collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy and Cookie Policy.COUPONS: Coupon codes cannot be combined with any other coupon code, or any other promotional or wholesale discount.

SHIPPING: We ship all items usually within 1 business day of an order placement once the funds have cleared in our account. If there is a general delay happening on our end it will be clearly stated on our website. We ship through USPS, and packages can be tracked through their website. Orders over $300 will automatically be shipped via priority mail with a signature requirement unless otherwise specified. Orders under $300 will be shipped via first class, with no signature required. Overnight shipping is not an option on the website, but we can accommodate for this over the phone if need be. We can add or remove a signature requirement to packages upon request.

LOST PACKAGES: If a package gets lost in transit (very rare, though it does happen) we will absolutely re-ship the order. If the tracking information, however, says the package was ‘delivered,’ then this means USPS successfully delivered the package to the given address and our job has been effectively accomplished. If it says delivered, yet it’s lost anyway, we ask that you check with housemates or family to see if they received the package without telling the intended customer. This scenario happens fairly often. Wind storms can also cause the package to roll over into a bush or off a front porch. USPS will not mark an order as delivered if it hasn’t been, so please look carefully.

PACKAGE SENT TO WRONG ADDRESS: If a package is sent to the wrong address, and the order was placed online by a customer than the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has returned to us. So please, when ordering, make sure your shipping address is 100% accurate, as making any mistake could significantly delay the delivery. When placing an order over the phone, we will read back your shipping address (and other ordering information) and double-check that it is 100% correct every time.

RETURNS: Your experience with Cali Clean Labs is important to us. We’re more than happy to accept returns within 30 days on unopened/unused items. Currently, due to the COVID-19 outbreak and the high demand for these sanitizing products, we temporarily do not accept any returns.

The following Terms and Conditions apply to the use of this website, as well as all transactions conducted on or through this site.

Cali Clean Labs. ALL RIGHTS RESERVED. This website is operated by Cali Clean Labs.

Contact Us:
Cali Clean Labs

Address: 20555 Devonshire St. Suite 203, Chatsworth CA 91311
Phone: 877-878-5135
E-mail: info@CaliCleanLabs.com

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. By using this site, you agree to and accept these terms and conditions, including, without limitation, Warranty Disclaimer and Limitation of Liability set forth further below, so please be sure to read the following carefully. If you do not agree to these terms and conditions, please do not use this site. To the best of Cali Clean Labs knowledge, it operates legally under both state and federal law in the United States, but it, however, is impossible for the company to be aware of all local jurisdictions’ (i.e. cities and counties) separate laws in regards to industrial hemp-derived nutritional supplements and foods. Cali Clean Labs isn’t responsible for any potential legal matters that may arise due to such local regulations, and furthermore, that responsibility lies exclusively with the purchase of Cali Clean Labs’s products.

PRICES AND TAXES: Prices listed on this website for products or services, unless otherwise noted, are exclusive of shipping charges, and of any applicable value-added, sales, use, excise, transfer, transport, or other tax, tariff or duty of any sort imposed by any government authority (“Taxes”). Customers are solely responsible for all Taxes payable in connection with the provision of products or services.

WARRANTY DISCLAIMER: This site and, except as provided in the following sentence, the materials, and products offered on this site are provided “as is” and without warranties of any kind, whether express or implied. Cali Clean Labs warrants that all Cali Clean Labs products purchased on this site, at the time of shipment, will not be adulterated and will contain the ingredients specified for the products as labeled. Cali Clean Labs MAKES NO warranty WITH respect to products, SERVICES OR THIS WEBSITE THAT IS NOT SET FORTH IN WRITING IN THESE TERMS AND CONDITIONS, and specifically disclaims and excludes, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, any and all other representations and warranties of any kind, express or implied, WRITTEN OR ORAL, arising by operation of law or OTHERWISE, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. THE remedies provided are exclusive, Cali Clean Labs expressly and specifically disclaims, and customer irrevocably waives, the right to seek, all other remedies. Cali Clean Labs does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Bluebird does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise.
Some states restrict the use or extent of limitations or exclusions regarding warranties, so the foregoing limitations may not apply in full to you. LIMITATION OF LIABILITY: In no event shall Cali Clean Labs be liable for consequential, incidental, indirect or special damages of any kind, including without limitation loss of revenue, profits, value, or use, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY THEREOF or punitive or exemplary damages. NO PERSON IS AUTHORIZED ON BEHALF OF Cali Clean Labs TO GIVE ANY OTHER REPRESENTATIONS, OR TO MODIFY OR EXTEND the LIMITED WARRANTIES PROVIDED ON THIS WEB SITE, OR TO ASSUME ANY OTHER LIABILITY IN CONNECTION WITH THIS WEB SITE OR THE PRODUCTS OFFERED FOR SALE BY Cali Clean Labs. Cali Clean Labs’s total liability for any claim, whether, in contract, warranty, or tort (excluding willful misconduct or gross negligence) will not exceed the price PAID FOR the product or service which gives rise to such claim. Cali Clean Labs shall not, under any circumstances, be liable for any use of, or the inability to use, the materials on this site. Applicable law may restrict the use or extent of limitations or exclusions to liability for incidental or consequential damages, so the foregoing limitations and exclusions may not apply in full to you. Nonetheless, in no event will Bluebird’s liability for products purchased from this site exceed the price paid for such products, including any shipping and handling charges.TYPOGRAPHICAL ERRORS: In the event that a Cali Clean Labs product is mistakenly listed at an incorrect price, Cali Clean Labs reserves the right to refuse or cancel any orders placed for product listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is canceled, Cali Clean Labs shall issue a credit to your credit card account in the amount of the incorrect price charged to you.COPYRIGHT: The entire content of this site, including but not limited to text, graphics, and code, is copyrighted as a collective work under the United States and other copyright laws and is the property of Cali Clean Labs. The collective work includes works that are licensed to Cali Clean Labs. All rights reserved. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Cali Clean Labs. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Cali Clean Labs. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized in writing by Cali Clean Labs. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

TRADEMARKS: All trademarks, service marks, and trade names of Cali Clean Labs used in the site are trademarks or registered trademarks of Cali Clean Labs.

NOTICE: Cali Clean Labs may deliver notice to you by means of a general notice posted on the site, or an e-mail to any address you have provided to Cali Clean Labs.

TERM; TERMINATION: These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Cali Clean Labs, without prior notice, at any time for any reason. The provisions relating to Legal Notice, Warranty Disclaimer, Limitation of Liability, Copyrights, Trademark, Governing Law/Jurisdiction, and Indemnification shall survive any termination.

GOVERNING LAW; JURISDICTION: Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that personal jurisdiction and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Cali Clean Labs products) shall be exclusively in the state and federal courts located in California, and you waive any right to the laying of venue in such courts and the right to claim inconvenient forum. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Cali Clean Labs products) must be commenced within one (1) year after the claim or cause of action accrues. Cali Clean Labs’ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions.

USE OF SITE: Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Cali Clean Labs or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

PARTICIPATION DISCLAIMER: Cali Clean Labs does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Cali Clean Labs is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. However, Cali Clean Labs reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property rights of another, or (d) offensive or otherwise unacceptable to Cali Clean Labs in its sole discretion.

INDEMNIFICATION: You agree to indemnify, defend, and hold harmless Cali Clean Labs, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

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